Legal Disclosures & Governance
Last Revised: September 2026 // DesignLogicWorks — 164 78 Imatragatan 6 Kista, Sweden
Privacy Policy
Data Controller: DesignLogicWorks, registered at 164 78 Imatragatan 6, Kista, Sweden. Electronic correspondence: [email protected].
In accordance with Regulation (EU) 2016/679 (General Data Protection Regulation), personal contact data submitted via our consultation consoles is processed exclusively for client communication, project delivery, invoicing, and statutory tax reporting.
Data We Collect: Name, email address, phone number, company name, project specifications, and any voluntarily provided project-related files or information through our contact forms and consultation channels.
Purpose of Processing: To respond to your project inquiries, provide scope analysis and technical proposals, deliver contracted services, manage ongoing client relationships, and comply with applicable legal and tax obligations.
Data Retention: Personal data is retained for the duration of the client relationship and up to 7 years thereafter to comply with Swedish bookkeeping regulations (Bokföringslagen). Project-related data is retained for the duration of the active engagement plus 12 months.
Third-Party Sharing: We never sell, rent, or distribute personal information to unauthorized third-party brokers. Data may be shared with essential service providers (payment processors, cloud hosting) under strict data processing agreements in compliance with GDPR Article 28.
Your Rights: Under GDPR, you have the right to access, rectify, erase, restrict processing, object to processing, and port your personal data. To exercise these rights, contact us at [email protected].
Data Security: All personal data is securely stored within encrypted EU-hosted cloud systems in compliance with ISO/IEC 27001 standards. We implement appropriate technical and organizational measures to protect against unauthorized access, alteration, disclosure, or destruction.
Supervisory Authority: If you believe your data protection rights have been infringed, you have the right to lodge a complaint with the Swedish Authority for Privacy Protection (Integritetsskyddsmyndigheten).
Terms of Service
Entity: DesignLogicWorks, 164 78 Imatragatan 6, Kista, Sweden. Contact: [email protected].
All digital services, creative deliverables, and design advisory packages provided by DesignLogicWorks are governed by explicitly contracted Statements of Work (SOW) executed between the Client and DesignLogicWorks.
Scope of Services: DesignLogicWorks provides UI/UX design, interaction design, motion design, visual branding, usability research, prototyping, design-to-code implementation, and ongoing retainer services as detailed in individual project proposals and SOW documents.
Intellectual Property: Upon complete settlement of agreed commercial invoices, DesignLogicWorks assigns all worldwide intellectual property rights in the client-specific design deliverables, source files, and digital assets directly to the Client. DesignLogicWorks retains the right to showcase completed work in public portfolios unless explicitly restricted by the Client in writing.
Payment Terms: Invoices are payable within 14 days of issuance unless otherwise specified in the SOW. A 50% advance deposit is required before project commencement. Late payments may incur a statutory interest rate of 8% per annum in accordance with Swedish Räntelagen (1975:635).
Project Changes: Any changes to the agreed project scope, deliverables, or timeline will be documented via written change orders and may result in adjusted pricing and schedule modifications.
Limitation of Liability: DesignLogicWorks' total aggregate liability under any SOW shall not exceed the total fees paid by the Client for the specific project giving rise to the claim. DesignLogicWorks shall not be liable for indirect, consequential, or incidental damages.
Governing Law: These terms are governed by Swedish law. Any disputes shall be settled by the public court in Stockholm, Sweden.
Refund & Reimbursement Policy
Entity: DesignLogicWorks, 164 78 Imatragatan 6, Kista, Sweden. Contact: [email protected].
DesignLogicWorks is committed to transparent and fair commercial practices. This refund policy outlines the conditions under which refunds or reimbursements may be issued for our services.
Advance Deposit: The 50% advance deposit required before project commencement is fully refundable if the project is cancelled by the Client before any design work has commenced. Once work has begun, the deposit is non-refundable as it covers initial scoping, research, and resource allocation.
Project Cancellation: If a Client cancels a project after work has commenced, the Client is responsible for payment of all work completed up to the date of cancellation. A detailed breakdown of completed milestones and hours will be provided. Any overpayment relative to work completed will be refunded within 14 business days.
Deliverable Dissatisfaction: If the Client is dissatisfied with delivered work, DesignLogicWorks will provide up to two rounds of reasonable revisions at no additional cost within the original scope. Revisions outside the original scope may incur additional charges as outlined in the SOW.
Retainer Services: Monthly retainer services may be cancelled with 30 days' written notice. The current billing period will be honored in full. No partial-month refunds are issued for retainer services already rendered.
Refund Process: All refund requests must be submitted in writing to [email protected]. Refunds will be processed within 14 business days of approval using the original payment method.
Exceptions: Refunds are not applicable for services already delivered and accepted, or for third-party costs incurred on behalf of the Client (such as stock assets, hosting fees, or domain registrations). In cases of dispute, both parties agree to seek mediation before pursuing legal remedies under Swedish law.